Frequently Asked Questions
Does the 3D facial scan require special equipment?
No special equipment is required. The Kratos Surgery app uses your own iOS or Android smartphone to generate a clinical-grade 3D mesh. The scanning process takes exactly 20 seconds.
Is my biometric data safe and KVKK compliant?
Yes. Your 3D facial model is personal biometric data. Kratos is fully compliant with KVKK (Turkey) and GDPR (EU). Your data is never shared with third parties, cannot be downloaded as raw files, and is securely transmitted only to your chosen surgeon.
How long does it take to see my 3D model?
After completing the 20-second smartphone scan, the cloud-based AI processes the data and generates a high-resolution 3D model in approximately 10 minutes.
Can any doctor use the Kratos 3D system?
Kratos 3D software is restricted to verified medical professionals. Your surgeon must register with Kratos to receive a 6-digit DR code, which you will use to securely share your scan.
Is the Kratos Surgery mobile app free for patients?
Yes. The Kratos Surgery mobile application is 100% free to download and use for all patients. There are no hidden fees or subscriptions required to create your 3D scan.
Why should I demand a 3D simulation before my surgery?
A 3D simulation eliminates the uncertainty of facial surgery. Instead of relying on imagination or 2D photos, you can see your expected postoperative outcome on a true 3D model of your own face, ensuring you and your surgeon share the exact same vision.
Can 3D planning prevent unexpected surgical results?
Yes. Because the Kratos 3D Facial Metric Engine relies on millimetric data rather than subjective guessing, your surgeon can plan exact resections. This standardized approach significantly minimizes the risk of unexpected aesthetic surprises after surgery.
How do millimetric metrics protect me during the actual surgery?
During the procedure, your surgeon does not rely on memory or visual estimates. Kratos provides them with an exact mathematical guide—specific angles and millimetric distances—calculated before the surgery. Having this concrete data in the operating room drastically reduces the chance of human error and ensures the physical execution perfectly matches the digital plan.
What is the hardware cost for the Kratos 3D system?
The hardware cost is zero. Kratos eliminates the need for $20,000 to $50,000 in-clinic hardware scanners. Patients scan their faces at home using their own smartphones before the consultation.
How accurate is the 3D mesh compared to hardware scanners?
Independent academic studies, including a 33-subject clinical validation at Istanbul University-Cerrahpaşa, confirm that Kratos smartphone-generated 3D meshes match the high-fidelity accuracy of existing clinical gold standard hardware.
Does Kratos provide subcutaneous anatomical data?
Yes. The Kratos Anatomy module uses proprietary AI to estimate underlying cartilage and bone structures beneath the skin surface, enabling millimetric precision for surgical resection planning.
Who is legally responsible for KVKK and GDPR data compliance?
Kratos 3D Technologies assumes the technical and administrative responsibility for securing patient biometric data under KVKK and GDPR frameworks. This relieves surgeons from the legal burden of raw data management.
What are the system requirements for the Kratos Desktop Software?
The Kratos 3D Facial Metric Engine is natively supported on macOS (Intel and Apple Silicon M-series) and Windows operating systems. It does not require high-end gaming hardware or specialized IT infrastructure.
How long does the patient onboarding and scanning process take?
The entire scanning process is completely patient-led and takes exactly 20 seconds. Patients scan their faces at home using the free iOS or Android app before arriving at your clinic, saving you valuable consultation time.
Does the Kratos software calculate specific facial angles automatically?
Yes. The Kratos 3D Facial Metric Engine automatically calculates standard surgical parameters, including the Naso-Frontal Angle, Naso-Labial Angle, and Ricketts E-Line, providing instant, millimetric measurements for objective surgical planning.
How does 3D simulation improve patient conversion rates?
Providing a clear, objective 3D visual outcome eliminates patient anxiety and aligns expectations. Clinics utilizing Kratos 3D report significantly higher patient conversion rates and reduced post-operative dissatisfaction because the patient actively participates in the planning process.
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